Updated: March-25-2019
Note: Below steps only cover standalone server installation on Ubuntu 14.04.
I am using Digitalocean VPC. Installation should be similar in AWS EC2 instances.
Make sure to open 8088,8089,80,443 TCP and 10000 -20000 UDP ports Open in your firewall..
Standard Packages:
sudo apt-get install build-essential
apt-get install linux-headers-`uname -r`
apt-get install subversion libjansson-dev sqlite autoconf automake libxml2-dev libncurses5-dev -y
sudo add-apt-repository ppa:ondrej/php
#Press ENTER
sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys E5267A6C
#Press ENTER
sudo apt update
sudo apt-get install apache2 apache2-bin apache2-data libapache2-mod-php5.6 php5.6 php5.6-cli php5.6-common php5.6-json php5.6-mysql php5.6-readline sox lame screen libnet-telnet-perl php5.6-mysqli -y
apt-get install libasterisk-agi-perl
apt-get install mysql-server
apt-get install libelf-dev
apt-get install autogen libtool shtool
Special package for ASTblind and ASTloop(ip_relay need this package)
apt-get install libc6-i386
#This Setup is painful, but you need to do it.(will try to add the packages)
[email protected]:~# cpan Loading internal logger. Log::Log4perl recommended for better logging There seems to be running another CPAN process (pid 9731). Contacting... Other job is running. Shall I try to run in downgraded mode? (Y/n) [y] Running in downgraded mode (experimental). Please report if something unexpected happens cpan shell -- CPAN exploration and modules installation (v2.26) nolock_cpan> #install below modules install CPAN::Meta::Requirements install CPAN reload cpan install YAML install MD5 install Digest::MD5 install Digest::SHA1 install readline install Bundle::CPAN reload cpan install DBI force install DBD::mysql install Net::Telnet install Time::HiRes install Net::Server install Switch install Mail::Sendmail install Unicode::Map install Jcode install Spreadsheet::WriteExcel install OLE::Storage_Lite install Proc::ProcessTable install IO::Scalar install Spreadsheet::ParseExcel install Curses install Getopt::Long install Net::Domain install Term::ReadKey install Term::ANSIColor install Spreadsheet::XLSX install Spreadsheet::Read install LWP::UserAgent install HTML::Entities install HTML::Strip install HTML::FormatText install HTML::TreeBuilder install Time::Local install MIME::Decoder install Mail::POP3Client install Mail::IMAPClient install Mail::Message install IO::Socket::SSL install MIME::Base64 install MIME::QuotedPrint install Crypt::Eksblowfish::Bcrypt
Install Asterisk and Dhadi:
#Install dahdi wget http://downloads.asterisk.org/pub/telephony/dahdi-linux-complete/dahdi-linux-complete-2.11.1-rc1+2.11.1-rc1.tar.gz tar -xvf dahdi-linux-complete-2.11.1-rc1+2.11.1-rc1.tar.gz cd dahdi-linux-complete-2.11.1-rc1+2.11.1-rc1/ mnake all && make install && make config cp /etc/dahdi/system.conf.sample /etc/dahdi/system.conf #reboot system reboot #test dahdi modprobe dahdi [email protected]:~# /usr/sbin/dahdi_cfg -vvvvvvvvvvvvv DAHDI Tools Version - 2.11.1-rc1 DAHDI Version: 2.11.1-rc1 Echo Canceller(s): Configuration ====================== Channel map: 0 channels to configure. #Install Asterisk wget http://downloads.asterisk.org/pub/telephony/asterisk/asterisk-13-current.tar.gz tar -xvf asterisk-13-current.tar.gz cd asterisk-13.25.0/ ./contrib/scripts/install_prereq install && ./bootstrap.sh #This could take time.. # if you need WebRtc Support ./configure --libdir=/usr/lib --with-gsm=internal --enable-opus --enable-srtp --with-ogg=/usr/lib64/ --with-ssl --enable-asteriskssl --with-pjproject-bundled make && make menuconfig #select app_meetme in Applications(Vicidial Need this for conference) #select res_http_websocket,res_srtp for WebRTC support. # If you want Regualr setup with Softphone ./configure && make && make menuconfig #select app_meetme in Applications(Vicidial Need this for conference) make install && make samples asterisk asterisk -r vici*CLI> dahdi show channels Chan Extension Context Language MOH Interpret Blocked In Service Description pseudo default default Yes #WebRTC Extra steps(IF YOU DONT NEED WEBRTC SKIP BELOW STEPS) Note: Since WebRTC need SSL i am using my Public Domain to Generate SSL from Let's Encrypt. How to Generate SSL: Link here sample http.conf cat /etc/asterisk/http.conf [general] enabled=yes bindaddr=0.0.0.0 bindport=8088 enablestatic=yes tlsenable=yes tlsbindaddr=YOURPUBLICIP:8089 #(replace j.thojutam.com with your domain) tlscertfile=/etc/letsencrypt/live/j.thoutam.com/cert.pem tlsprivatekey=/etc/letsencrypt/live/j.thoutam.com/privkey.pem sample sip.conf cat /etc/asterisk/sip.conf [general] transport=udp,ws,wss avpf=yes srvlookup=yes udpbindaddr=0.0.0.0:5060 context=trunkinbound allowguest=no allowoverlap=no realm=j.thoutam.com ; REPLACE YOUR DOMAIN HERE bindport=5060 bindaddr=0.0.0.0 srvlookup=yes disallow=all allow=ulaw allow=alaw mohinterpret=default mohsuggest=default language=en #check http show status
Install VICIDIAL from Source:
cd /usr/src mkdir astguiclient/ cd astguiclient/ svn checkout svn://svn.eflo.net/agc_2-X/trunk cd trunk/
#start MySQL service mysql start mysql -uroot -pPASSWORD # Create Dialer DB create database DialerDB; #Grant all privileges to DialerDB cron which used in astguiclient.conf file GRANT ALL PRIVILEGES on DialerDB.* to 'cron'@'localhost' IDENTIFIED by '1234'; #Grant all privileges to custom this needed for custom tables GRANT ALL PRIVILEGES on DialerDB.* to 'custom'@'localhost' IDENTIFIED by 'custom1234'; exit; # Load the initial database cd /usr/src/astguiclient/trunk/extras mysql -uroot -p DialerDB < MySQL_AST_CREATE_tables.sql #Load First instalation setup database mysql -uroot -p DialerDB < first_server_install.sql #Load sample sip and iax phones(this contain default user pass, carefull when you installing in vpc) mysql -uroot -p DialerDB < sip-iax_phones.sql #Do back to root Directory of vicidial cd .. perl install.pl #Fallow the setup with appropriate value.#Configiguration example
#Populate ISO country codes cd /usr/src/astguiclient/trunk/bin perl ADMIN_area_code_populate.pl #update the Server IP with latest IP address.(VICIDIAL DEFAULT IP IS 10.10.10.15) perl /usr/src/astguiclient/trunk/bin/ADMIN_update_server_ip.pl --old-server_ip=10.10.10.15 #Say 'Yes' to all
#Add crontab entries(Conf generation, Autodialing, Audio mix and other keepalive processes run from here.
### recording mixing/compressing/ftping scripts #0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl 0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl --MIX 0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_VDonly.pl 1,4,7,10,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58 * * * * /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --GSM #2,5,8,11,14,17,20,23,26,29,32,35,38,41,44,47,50,53,56,59 * * * * /usr/share/astguiclient/AST_CRON_audio_3_ftp.pl --GSM ### keepalive script for astguiclient processes * * * * * /usr/share/astguiclient/ADMIN_keepalive_ALL.pl --cu3way ### kill Hangup script for Asterisk updaters * * * * * /usr/share/astguiclient/AST_manager_kill_hung_congested.pl ### updater for voicemail * * * * * /usr/share/astguiclient/AST_vm_update.pl ### updater for conference validator * * * * * /usr/share/astguiclient/AST_conf_update.pl ### flush queue DB table every hour for entries older than 1 hour 11 * * * * /usr/share/astguiclient/AST_flush_DBqueue.pl -q ### fix the vicidial_agent_log once every hour and the full day run at night 33 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl 50 0 * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --last-24hours ## uncomment below if using QueueMetrics #*/5 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --only-qm-live-call-check ## uncomment below if using Vtiger #1 1 * * * /usr/share/astguiclient/Vtiger_optimize_all_tables.pl --quiet ### updater for VICIDIAL hopper * * * * * /usr/share/astguiclient/AST_VDhopper.pl -q ### adjust the GMT offset for the leads in the vicidial_list table 1 1,7 * * * /usr/share/astguiclient/ADMIN_adjust_GMTnow_on_leads.pl --debug ### reset several temporary-info tables in the database 2 1 * * * /usr/share/astguiclient/AST_reset_mysql_vars.pl ### optimize the database tables within the asterisk database 3 1 * * * /usr/share/astguiclient/AST_DB_optimize.pl ## adjust time on the server with ntp 30 * * * * /usr/sbin/ntpdate -u pool.ntp.org 2>/dev/null 1>&2 ### VICIDIAL agent time log weekly and daily summary report generation 2 0 * * 0 /usr/share/astguiclient/AST_agent_week.pl 22 0 * * * /usr/share/astguiclient/AST_agent_day.pl ### VICIDIAL campaign export scripts (OPTIONAL) #32 0 * * * /usr/share/astguiclient/AST_VDsales_export.pl #42 0 * * * /usr/share/astguiclient/AST_sourceID_summary_export.pl ### remove old recordings more than 7 days old #24 0 * * * /usr/bin/find /var/spool/asterisk/monitorDONE -maxdepth 2 -type f -mtime +7 -print | xargs rm -f ### roll logs monthly on high-volume dialing systems #30 1 1 * * /usr/share/astguiclient/ADMIN_archive_log_tables.pl ### remove old vicidial logs and asterisk logs more than 2 days old 28 0 * * * /usr/bin/find /var/log/astguiclient -maxdepth 1 -type f -mtime +2 -print | xargs rm -f 29 0 * * * /usr/bin/find /var/log/asterisk -maxdepth 3 -type f -mtime +2 -print | xargs rm -f 30 0 * * * /usr/bin/find / -maxdepth 1 -name "screenlog.0*" -mtime +4 -print | xargs rm -f ### cleanup of the scheduled callback records 25 0 * * * /usr/share/astguiclient/AST_DB_dead_cb_purge.pl --purge-non-cb -q ### GMT adjust script - uncomment to enable #45 0 * * * /usr/share/astguiclient/ADMIN_adjust_GMTnow_on_leads.pl --list-settings ### Dialer Inventory Report 1 7 * * * /usr/share/astguiclient/AST_dialer_inventory_snapshot.pl -q --override-24hours ### inbound email parser * * * * * /usr/share/astguiclient/AST_inbound_email_parser.pl
Note: Lookout for the recording removal cron. It might fill your server.
#Add entries to rc.local file to start vicidial and related services
# OPTIONAL enable ip_relay(for same-machine trunking and blind monitoring) /usr/share/astguiclient/ip_relay/relay_control start 2>/dev/null 1>&2 ### roll the Asterisk logs upon reboot /usr/share/astguiclient/ADMIN_restart_roll_logs.pl ### clear the server-related records from the database /usr/share/astguiclient/AST_reset_mysql_vars.pl ### load dahdi drivers modprobe dahdi /usr/sbin/dahdi_cfg -vvvvvvvvvvvvv ### sleep for 20 seconds before launching Asterisk sleep 20 ### start up asterisk /usr/share/astguiclient/start_asterisk_boot.pl
#Then Reboot the server.
VICIDIAL processes run on screen. There should be 9 Processes running on the screen.
[email protected]:~# screen -ls There are screens on: 2240.ASTVDremote (03/21/2019 02:16:03 AM) (Detached) 2237.ASTVDauto (03/21/2019 02:16:03 AM) (Detached) 2234.ASTlisten (03/21/2019 02:16:02 AM) (Detached) 2231.ASTsend (03/21/2019 02:16:02 AM) (Detached) 2228.ASTupdate (03/21/2019 02:16:02 AM) (Detached) 2025.ASTconf3way (03/21/2019 02:15:02 AM) (Detached) 2019.ASTVDadapt (03/21/2019 02:15:02 AM) (Detached) 1826.asterisk (03/21/2019 02:14:51 AM) (Detached) 1819.astshell20190321021448 (03/21/2019 02:14:49 AM) (Detached) 9 Sockets in /var/run/screen/S-root.
All Set now. Now, You can configure web interface and logins.
Vicidial Admin login :
http://VICIDIAL_SERVER_IP/vicidial/admin.php
user: 6666
Pass: 1234
Continue On to the Initial Setup
#Add Secure Password for admin and SIP
#Give Super admin access to 6666 user
users —> 6666 –> Change all 0 to 1 in Interface Options.
#WebRTC Extra steps(IF YOU DONT NEED WEBRTC SKIP BELOW STEPS)
#Enable WebRTC from GUI and Download PBXWebPhone
cd /var/www/html/agc/
git clone https://github.com/chornyitaras/PBXWebPhone.git
# Add Web Socket URL to Server in Server settings from 6666(Admin login).
Replace j.thoutam.com with your domain.
# Goto system settings and Add WebPhone URL path
#Goto Templates --> SIP_generic and add below content to template.
type=friend
context=default
host=dynamic
trustrpid=yes
sendrpid=no
qualify=yes
qualifyfreq=600
transport=ws,wss,udp
encryption=yes
avpf=yes
icesupport=yes
rtcp_mux=yes
directmedia=no
disallow=all
allow=ulaw,opus,vp8,h264
nat=yes
directmedia=no
dtlsenable=yes
dtlsverify=no
;Replace j.thoutam.com with your domain.
dtlscertfile=/etc/letsencrypt/live/j.thoutam.com/cert.pem
dtlsprivatekey=/etc/letsencrypt/live/j.thoutam.com/privkey.pem
dtlssetup=actpass
#Goto to Phones --> Select cc100 --> Set As a WebPhone --> Y
And Set Template ID: SIP_Generic
Wait for few minutes to Generate config..
#Next steps
1. Create Campaign
2. Create SIP Trunk
3. Create Dialplan
4. Upload Leads
5. Register Users to SopftPhone
6. Create Agents/users
Note: If WebRTC enable you don’t need softphone anymore.
………
And Enjoy…
Note: if you building the server for more than 30+ agents, I recommend to use bare metal servers than VPC.
Please let me know if you have any issues.